Privacy Policy

Concierge Dry Cleaners (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect
We may collect the following personal information:

• Full name and contact details (email, phone number, address)
• Building and concierge details for pickup and delivery
• Payment information (processed securely via Stripe — we do not store card details)
• Order history and service preferences

How We Use Your Information
We use your information to:

• Process and fulfil your orders and subscriptions
• Send order confirmations, receipts, and service updates
• Respond to enquiries and customer support requests
• Improve our services and website experience

Disclosure of Information
We do not sell, rent, or share your personal information with third parties, except:

• Stripe — for secure payment processing
• Service providers who assist in operating our business, under strict confidentiality obligations
• Where required by law

Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. All payment transactions are encrypted via SSL.

Access & Correction
You have the right to access and correct the personal information we hold about you. To make a request, contact us at info@conciergedrycleaners.com.au.

Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings at any time.

Contact
For privacy-related enquiries, please contact:
Concierge Dry Cleaners
Email: info@conciergedrycleaners.com.au