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Launch your building with concierge laundry and dry cleaning already running. It appears in your amenity list, your display suite material, the welcome pack and the resident app from day one, rather than being added a year later.
Build-to-rent operators and concierge companies can take a share of plan revenue from their buildings. A service residents already want becomes a small recurring income rather than another expense.
We supply welcome-pack inserts, resident app content and a booking link for each building, with an introductory offer, so uptake starts in the first weeks after handover rather than months later.
One agreement can cover several buildings across Sydney’s inner precincts, with the same process, the same reporting and one contact for every site.
Share your buildings, unit counts and on-site team arrangements. We confirm coverage and pickup days for each site.
We agree service terms and any revenue share, then brief each on-site team and supply signage, bags and tags.
Welcome-pack inserts, resident app content and a booking link per building, ready for the first move-in.
Monthly uptake and service reporting across every building, with one account contact for the whole portfolio.
Email info@conciergedrycleaners.com.au with your buildings and unit counts and we will come back with coverage and commercial terms within one business day.
See also partnering as a concierge or facilities company, or how the service works for buildings.
Sydney build-to-rent buildings are opening with gyms, wellness studios, co-working, pet spas, rooftop gardens and EV charging. Those amenities are expensive to build and they occupy floor space that could have been lettable. Laundry and dry cleaning is the opposite: it costs nothing to add, takes no floor area, and it is used weekly rather than aspirationally.
It also solves a problem specific to apartments. A one or two-bedroom apartment has a European laundry at best, no room to dry, and nowhere to press a shirt. Doonas and bedding do not fit a domestic machine at all. Every resident in the building has this problem every week, which is not true of the pet spa.
The buildings where uptake starts fastest are the ones that decide these four things before the first move-in, rather than six months later.
Operators and concierge companies can take a share of plan revenue from their buildings. It turns a resident service into a small recurring income rather than another line of expenditure, and it scales with occupancy rather than with effort.
Reporting runs per building and across the portfolio: uptake, collections, and anything that went wrong. One contact covers every site, so your operations team is not managing a different relationship in each building.
Where a revenue share exists we document it and provide it in writing, because NSW disclosure obligations on building managers and strata managers were tightened through 2025 and any benefit flowing from a contract needs to be declarable.
For strata-titled developments this matters. We install nothing, occupy no floor space and ask for no exclusive use of common property, so the approvals that normally slow a lobby service down do not apply. Locker systems trigger section 108 and section 112 of the Strata Schemes Management Act 2015 and usually need an exclusive-use by-law passed by special resolution; a concierge-desk service does not. For build-to-rent buildings under single ownership the question does not arise at all.
Uptake depends on the building, the resident mix and how it is introduced. We report your real numbers monthly rather than quoting an average that will not match your building. If you want a projection before committing, tell us the unit count and mix and we will give you a range with our reasoning.
Yes. One agreement, one contact, the same process and reporting at every site.
We run through the CBD, Barangaroo, Pyrmont, Potts Point, Green Square and Chippendale. A portfolio with density in a new precinct is usually reason enough to extend a route, so ask.
The arrangement sits with the building. It carries no cost and no contract for the incoming owners corporation, which can continue it, review it or end it.
For concierge and facilities companies offering it under their own service, see the partner page.
Email info@conciergedrycleaners.com.au with your buildings and unit counts and we will come back with coverage and terms within one business day.
Last reviewed and updated 8 September 2026. Written for Sydney building managers, strata committees and building operators by Concierge Dry Cleaners. General information only, not legal advice.
