Free pickup & delivery for orders over $60 — Book your first order today
Four steps between leaving a bag at your building’s front desk and getting it back pressed. You are never home for a pickup, and you never carry anything further than the lobby.
Whenever suits you. Before work, after the gym, on a Sunday. There is no window to be home for and nothing to arrange, because the desk is already staffed and already receiving parcels. When you join we leave a set of tagged bags with your concierge under your name and unit number.
Our driver arrives on your building’s collection days, 7 days a week, and signs for every bag. Each garment is tagged and inspected on arrival at our facility, and anything that needs pre-treating is pre-treated before cleaning starts.
Shirts are washed and hand-pressed and come back on hangers. Suits, dresses, coats and delicates are dry cleaned and hand-finished. Everyday clothing, linen and towels are washed, dried and folded. One order can contain all three; you do not need to separate anything.
Cleaned, pressed, packaged and labelled by unit, back at your concierge within 3–5 days. You collect it whenever you next walk past. You are never home for a delivery and you never carry a bag of shirts anywhere.
Door-to-door laundry services have to guess when you will be home, which is why they give you a two-hour window and why the window is the part everyone hates. In a building with a staffed desk that problem disappears. The desk is open when you leave for work and when you get back, so the handover happens on your schedule rather than on a driver’s.
It is also why we only operate in buildings with a concierge, front desk or managed mailroom. One stop serves an entire tower, which is what keeps a 7-day service viable and the pricing sensible.
None of it matters. You are never required to be present. If you are on a plan you can skip any week before 8am on your collection day and you are not charged for it, and you can skip as many weeks in a row as you like. The plan picks up again when you do.
Every bag is tagged with your name and unit before it leaves the building, signed for by our driver at collection, and checked back in at return. If you ever ask where something is, there is a record rather than a guess. Your building manager gets a monthly summary of collections, so the desk is never left explaining something it cannot see.
No. Not for collection and not for return. The concierge handles both handovers on your behalf.
3–5 days as standard, or 48 hours on a weekly or fortnightly plan to return in normal circumstances.
Tell us the building name and we will let you know. If we do not reach it yet, we can approach your building manager, since the service costs the building nothing and installs nothing.
No. Put dry cleaning, shirts and everyday washing in the same bag and we separate it at the facility.
Both. Weekly and fortnightly plans include free collection and return, and one-off pickups are available whenever you need them.
Book a pickup, leave the bag with your concierge, and that is the whole process. See weekly plans or one-off pricing.
Leave your bag with the concierge and we handle the rest, seven days a week. Pick a plan or book a one-off pickup.
